Career Opportunity in Travel and Tourism as a Tour Manager

Overview

A Tour Manager is the on-ground representative who accompanies and manages group tours throughout the journey. They ensure the itinerary runs smoothly, all arrangements are delivered as planned, and travelers enjoy a safe, comfortable, and memorable experience.This role is ideal for individuals who are confident, travel-savvy, people-friendly, and strong decision-makers, with the ability to manage diverse groups and handle unexpected situations with ease.

Roles & Responsibilities

• Escort domestic and international groups during tours.

• Coordinate with hotels, transporters, and local guides at the destination.

• Manage check-ins, meals, sightseeing timings, and day-to-day schedules.

• Handle emergencies, itinerary changes, and traveler complaints.

• Ensure smooth communication between travelers, suppliers, and operations.

• Maintain group headcount, documents, vouchers, and expense records.
  

Daily Work

• Meet the group at the airport, station, or hotel.

• Brief travelers about tour details, rules, and safety guidelines.

• Oversee daily logistics and destination activities.

• Provide updates and feedback to the operations team.

• Resolve on-the-spot issues such as delays, cancellations, or medical needs.
  

Skills Required

• Excellent communication and interpersonal skills.

• Strong leadership and team-handling ability.

• Good destination knowledge and cultural understanding.

• Problem-solving and quick decision-making skills.

• High energy, patience, and adaptability.
  

Added Advantage

• Experience escorting groups or handling events.

• Ability to speak multiple languages.

• Basic knowledge of first aid and emergency response.

• Friendly personality and passion for travel and hospitality.