Career Opportunity in Travel and Tourism as a Visa Sales Executive

Department: Visa & Documentation Sales

Overview:

A Visa Sales Executive assists clients in understanding visa requirements, documentation, and processes while promoting the company’s visa services. This role suits individuals who are communicative, persuasive, and detail-oriented, capable of converting inquiries into confirmed visa applications by offering accurate guidance and professional service.Having good knowledge of destinations, visa categories, and document requirements gives a strong edge in handling clients confidently.

This role is also ideal for students or freshers exploring “How can you work or what profiles are there in Travel and Tourism? Career Profiles of Tourism Industry” because Visa Sales is one of the most in-demand and beginner-friendly career options in the tourism sector.

Roles & Responsibilities:

• Handle visa inquiries from walk-in clients, phone calls, or online leads.

• Understand the purpose of travel (tourist, business, student, etc.) and suggest the correct visa type.

• Explain required documents, processing timelines, and fees clearly.

• Coordinate with the Visa Operations Executive for file submission and status updates.

• Follow up with clients for missing documents, payments, or clarifications.

• Maintain inquiry logs, conversion records, and daily reporting sheets.

• Ensure all client information and documents are handled confidentially.
  

Daily Work:

• Attend new inquiries through calls, emails, or walk-ins.

• Share visa checklists and guide clients step by step.

• Collect and verify documents before sending them to operations.

• Update clients about their application progress (if authorized).

• Coordinate internally to ensure timely processing and delivery.
  

Skills Required:

• Excellent communication and interpersonal skills.

• Strong sales and follow-up abilities.

• Basic understanding of visa processes and documentation.

• Good presentation and email drafting skills.

• Customer-centric approach with patience to handle queries.
  

Added Advantage:

• Prior experience in visa or travel sales.

• Knowledge of Schengen, UK, USA, and Asian visa documentation.

• Fluency in multiple languages for better client communication.

• Ability to cross-sell travel insurance and value-added services.