Sales Executive – FIT (Free Independent Traveler)

Department: Sales & Reservations

Overview: FIT refers to Free Independent Travelers — individuals, couples, or small families who prefer customized itineraries instead of joining fixed group tours.A Sales Executive – FIT is responsible for curating these tailor-made holidays. The role is ideal for people who are good communicators, love travel planning, enjoy customer interaction, and can think creatively to match a client’s dream trip with practical arrangements.

Roles & Responsibilities:

• Handle travel inquiries from individual clients (domestic or international).

• Understand traveler preferences, destinations, and budgets to create personalized itineraries.

• Prepare quotations and detailed proposals including hotels, sightseeing, transfers, and add-on experiences.

• Follow up with potential clients to convert inquiries into bookings.

• Coordinate with the operations team for post-confirmation arrangements.

• Maintain daily sales reports and ensure timely follow-ups.
  

Daily Work:

• Attend to walk-ins, emails, and phone inquiries promptly.

• Research new destinations, trending experiences, and hotel options.

• Compare and negotiate rates with suppliers or destination management companies (DMCs) to ensure cost efficiency.

• Prepare professional itineraries and share them with clients.

• Communicate with partners to check availability and confirm bookings.
  

Skills Required:

• Excellent communication and interpersonal skills.

• Strong destination knowledge and understanding of travel products.

• Ability to multitask, prioritize, and manage time effectively.

• Proficiency in MS Office, email writing, and CRM tools.

• A customer-focused approach with problem-solving ability.
  

Added Advantage:

• Prior experience in travel sales or package customization.

• Creative mindset to design unique travel experiences.

• Fluency in multiple languages for better client engagement.

• Awareness of seasonal travel trends and destination updates.

• Networking ability with hotels and local suppliers for best deals.