English for Travel and Tourism Industry : Written & Verbal

In today’s global travel and tourism industry, English is more than a language — it is the bridge that connects professionals, destinations, and travellers from around the world. This course is designed specifically for students who aim to build strong written and spoken English skills tailored to real-world travel and tourism scenarios. The program focuses on developing industry-specific vocabulary, professional tone, and communication fluency required in travel offices, tour operations, airlines, hospitality, and visa consultation environments. Students will learn how to express ideas clearly, respond confidently to client queries, and handle communication across international contexts with precision and courtesy. The verbal communication module trains learners in pronunciation, customer greetings, itinerary explanations, and telephone or face-to-face conversations with global travellers. Students will practice engaging dialogue through real-life simulations — handling booking inquiries, guiding customers through visa formalities, and resolving service concerns with empathy and confidence. The written communication module covers professional email writing, itinerary presentation, report drafting, and documentation related to ticketing, visa correspondence, and travel confirmations. Emphasis is placed on grammar accuracy, clarity of expression, and tone adjustment according to purpose — whether for internal office communication or client interaction. By the end of the course, students will be able to: ✅ Communicate fluently and professionally with clients and partners. ✅ Write polished and precise emails, proposals, and travel documents. ✅ Speak confidently in interviews,client calls, and customer interactions. ✅ Represent themselves and their organization effectively in any global tourism setting. This course empowers learners to become industry-ready communicators — capable of using English as a powerful tool for success in travel and tourism careers.